We are excited to offer international shipping for most destinations of Southeast Asian countries. Especially Philippines, Singapore, Malaysia, Thailand, Indonesia, Vietnam, we provide cash on delivery service
Note for taxes: For all of the countries, our customers do not need to pay for importing fees, duties or VAT(Valued Additional Tax).
We offer a variety of shipping options to suit your needs. All orders placed will be processed within 24-48 hours during our normal business hours of 9:30 a.m. to 6:30 p.m., Monday through Friday. Orders placed outside of our normal business hours or on weekends and holidays will be processed on the next business day.
Your order will be shipped via the delivery method of your choice. Shipping fees and charges depend on weight, location and type of delivery service. Once your order is completed and shipped, we will send you a confirmation email with shipping and tracking information.
Example Shipping Options All Free shipping (7-10 business days)
We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times.
Sometimes unexpected delay is caused due to thorough inspection, out of stock issue, especially during high-volume periods.
In case of any question and unexpected delay you can always contact with our customer service.
If you don’t receive the parcel within this period, please contact us PHservice@puainta.com